About Us

Sage coffee machine repairs and service are provided by Italian Imports Srl Limited.

 

Our company Italian Imports Srl Limited was established in 2009 to meet the demands of machine owners when the only distributor and service centre for Gaggia and Saeco machines went into receivership. We now repair many other brands Like De'longhi and Jura and provide spare parts and refurbished machines to customers all over Europe.

During our ten years of trading we have been encouraged by the positive feedback, repeat custom and resounding recommendations that we receive on a daily basis.

Our business model takes servicing to a completely new level of satisfaction. Each bean to cup machine typically receives 9 hours of service, which often includes a complete rewiring job (as the components of these machines are difficult to get at and poorly wired from manufacture), leaving everything neat, tidy and safe. We perform full testing and fault finding, replacement of faulty parts, a complete clean, stringent 20 cycle test including flow and temperature tests. We carefully pack each machine to ensure it is returned in tip-top condition.

We have established reputable suppliers in Italy and across Europe for all genuine replacement parts and technical information. We have all the technical expertise and training to carry out your repairs to the highest standard. 

Your coffee machine is an asset, a beloved device that can be cared for and maintained to provide you with enjoyment for many years to come. We never tell our customers to buy a new machine when it can be repaired cost effectively.

We have heavily invested in our business. We value your custom. WE ARE HERE FOR YOU and we will endeavor to make your experience with us every success.

We will arrange the collection, service, repair and re-delivery of your machine to your home or place of work.

Check here to see if we collect and deliver to your area:

ENGLAND
Bedfordshire
Bedford, Luton, Dunstable, Leighton Buzzard, Biggleswade, Sandy and surrounding villages
Berkshire
Reading, Bracknell, Maidenhead, Newbury, Windsor, Wokingham, Abingdon and surrounding villages
Buckinghamshire
Aylesbury, Milton Keynes, Slough, Buckingham, High Wycombe and surrounding villages
Cambridgeshire
Cambridge, Wisbech, Ely, March, Whittlesey, Chatteris, Linton and surrounding villages
Cheshire
Chester, Stockport, Ellesmere Port, Birkenhead, Wallasey, Runcorn, Macclesfield, Crewe and surrounding villages
Cornwall
Bodmin, Truro, Camborne, Redruth, St Austell, Falmouth, Penzance, Newquay and surrounding villages
Cumberland
Carlisle, Whitehaven, Workington, Penrith, Keswick, Brampton and surrounding villages
Derbyshire
Derby, Chesterfield, Ilkeston, Swadlincote, Buxton, Matlock, Ashbourne and surrounding villages
Devon
Exeter, Plymouth, Torquay, Paignton, Barnstaple, Tiverton, Newton Abbot, Tavistock and surrounding villages
Dorset
Dorchester, Poole, Weymouth, Sherborne, Wimborne Minster, Shaftesbury and surrounding villages
Durham
Durham, Sunderland, Stockton-on-Tees, Darlington, Hartlepool, Gateshead, Washington and surrounding villages
Essex
Chelmsford, Basildon, Romford, Southend, Colchester, Harlow, Brentwood, West Ham and surrounding villages
Gloucestershire
Gloucester, Bristol, Cheltenham, Stroud, Cirencester, Tewkesbury and surrounding villages
Greater London
& Central London
City of London, City of Westminster, Hackney, Hammersmith and Fulham, Kensington and Chelsea, Lambeth, Southwark, Tower Hamlets, Wandsworth, About this image, Barking and Dagenham, Barnet, Bexley, Brent, Bromley, Camden, Croydon, Ealing, Enfield, Greenwich, Haringey, Harrow, Havering, Hillingdon, Hounslow, Islington, Kingston, Lewisham, Merton, Newham, Redbridge, Richmond, Sutton, Waltham Forest and surrounding suburbs.
Hampshire
Winchester, Southampton, Portsmouth, Bournemouth, Basingstoke, Newport and surrounding villages
Herefordshire
Hereford, Ross-on-Wye, Leominster, Ledbury, Bromyard, Kington and surrounding villages
Hertfordshire
Hertford, Watford, St Albans, Hemel Hempstead, Stevenage, Hatfield and surrounding villages
Huntingdonshire
Huntingdon, St Ives, St Neots, Ramsey, Yaxley and surrounding villages
Kent
Maidstone, Canterbury, Bromley, Rochester, Margate, Folkestone, Dover, Greenwich and surrounding villages
Lancashire
Lancaster, Liverpool, Manchester, Preston, Bolton, Warrington, Barrow-in-Furness and surrounding villages
Leicestershire
Leicester, Loughborough, Hinckley, Melton Mowbray, Coalville, Lutterworth and surrounding villages
Lincolnshire
Lincoln, Grimsby, Scunthorpe, Boston, Grantham, Stamford, Skegness, Louth and surrounding villages
Middlesex
City of London, Harrow, Enfield, Staines, Ealing, Potters Bar, Westminster and surrounding villages
Norfolk
Norwich, Great Yarmouth, King's Lynn, Dereham, Cromer, Hunstanton and surrounding villages
Northamptonshire
Northampton, Peterborough, Corby, Kettering, Wellingborough and surrounding villages
Northumberland
Alnwick, Newcastle-upon-Tyne, Morpeth, Hexham, Berwick-upon-Tweed and surrounding villages
Nottinghamshire
Nottingham, Mansfield, Worksop, Newark, Retford, Southwell and surrounding villages
Oxfordshire
Oxford, Banbury, Witney, Bicester, Henley-on-Thames, Carterton, Thame and surrounding villages
Rutland
Oakham, Uppingham Cottesmore and surrounding villages
Shropshire
Shrewsbury, Telford, Oswestry, Bridgnorth, Whitchurch, Market Drayton, Ludlow and surrounding villages
Somerset
Taunton, Bath, Weston-super-Mare, Yeovil, Bridgwater, Wells, Glastonbury and surrounding villages
Staffordshire
Stafford, Stoke-on-Trent, Wolverhampton, Walsall, Cannock, Lichfield and surrounding villages
Suffolk
Ipswich, Bury St Edmunds, Lowestoft, Felixstowe, Sudbury, Haverhill, Bungay and surrounding villages
Surrey
Guildford, Croydon, Woking, Sutton, Kingston-on-Thames, Wandsworth, Wimbledon, Brixton and surrounding villages
Sussex
Chichester, Brighton, Worthing, Crawley, Hastings, Eastbourne, Bognor Regis, Horsham and surrounding villages
Warwickshire
Warwick, Birmingham, Coventry, Nuneaton, Rugby, Solihull, Stratford-upon-Avon and surrounding villages
Westmorland
Appleby, Kendal, Windermere, Ambleside, Kirkby Lonsdale and surrounding villages
Wiltshire
Trowbridge, Salisbury, Swindon, Chippenham, Devizes, Marlborough, Warminster and surrounding villages
Worcestershire
Worcester, Dudley, Kidderminster, Stourbridge, Halesowen, Malvern, Evesham and surrounding villages
Yorkshire North Riding
Northallerton, Middlesbrough, Scarborough, Whitby and surrounding villages
East Riding
Beverley, Hull, Bridlington, Driffield, Hornsea, Filey and surrounding villages
West Riding
Wakefield, Leeds, Sheffield, Bradford, Halifax, Harrogate and surrounding villages
York
Within the Walls and surrounding villages
SCOTLAND
Aberdeenshire
Aberdeen, Peterhead, Fraserburgh, Inverurie, Huntley, Ellon, Turriff and surrounding villages
Angus/Forfarshire
Forfar, Dundee, Arbroath, Brechin, Montrose, Carnoustie, Kirriemuir and surrounding villages
Argyllshire
Inveraray, Oban, Dunoon, Campbeltown, Lochgilphead, Tobermory and surrounding villages
Ayrshire
Ayr, Kilmarnock, Irvine, Saltcoats, Kilwinning, Largs, Troon, Cumnock and surrounding villages
Banffshire
Banff, Buckie, Keith, Macduff, Portsoy, Dufftown and surrounding villages
Berwickshire
Greenlaw, Duns, Eyemouth, Lauder, Coldstream and surrounding villages
Buteshire
Rothesay, Millport, Brodick, Lochranza and surrounding villages
Cromartyshire
Cromarty, Ullapool and surrounding villages
Caithness
Wick, Thurso, Halkirk, Castletown and surrounding villages
Clackmannanshire
Clackmannan, Alloa, Tillicoultry, Tullibody and surrounding villages
Dumfriesshire
Dumfries, Annan, Lockerbie, Moffat, Sanquhar, Langholm, Gretna and surrounding villages
Dunbartonshire/Dumbartonshire
Dumbarton, Clydebank, Cumbernauld, Helensburgh, Alexandria, Kirkintilloch and surrounding villages
East Lothian/Haddingtonshire
Haddington, North Berwick, Dunbar, Tranent, East Linton and surrounding villages
Fife
Cupar, Dunfermline, Glenrothes, Kirkcaldy, St Andrews, Cowdenbeath, Burntisland and surrounding villages
Inverness-shire
Inverness, Fort William, Kingussie, Newtonmore, Portree and surrounding villages
Kincardineshire
Stonehaven, Banchory, Laurencekirk, Inverbervie and surrounding villages
Kinross-shire
Kinross, Milnathort and surrounding villages
Kirkcudbrightshire
Kircudbright, Castle Douglas, Dalbeattie, New Galloway and surrounding villages
Lanarkshire
Lanark, Glasgow, East Kilbride, Hamilton, Motherwell, Coatbridge, Carluke and surrounding villages
Midlothian/Edinburghshire
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Morayshire
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Nairnshire
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Orkney
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Peeblesshire
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Perthshire
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Renfrewshire
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Ross-shire
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Roxburghshire
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Selkirkshire
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Shetland
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Stirlingshire
Stirling, Falkirk, Grangemouth, Kilsyth, Bridge of Allan, Denny, Alva and surrounding villages
Sutherland
Dornoch, Helmsdale, Brora, Golspie, Lairg, Durness, Tongue and surrounding villages
West Lothian/Linlithgowshire
Linlithgow, Livingston, Bo'ness, Broxburn, Whitburn, Armadale, Bathgate and surrounding villages
Wigtownshire
Wigtown, Stranraer, Newton Stewart, Whithorn and surrounding villages
WALES
Anglesey/Sir Fon
Beaumaris, Holyhead, Llangefni, Amlwch, Menai Bridge and surrounding villages
Brecknockshire/Sir Frycheiniog
Brecon, Builth Wells, Hay-on-Wye, Talgarth, Llanwrtwd Wells and surrounding villages
Caernarfonshire/Sir Gaernarfon
Caernarfon, Bangor, Llandudno, Conwy, Pwllheli, Porthmadog and surrounding villages
Carmarthenshire/Sir Gaerfyrddin
Carmarthen, Llanelli, Ammanford, Llandovery, Kidwelly, St Clears and surrounding villages
Cardiganshire/Ceredigion
Cardigan, Aberystwyth, Lampeter, New Quay, Tregaron and surrounding villages
Denbighshire/Sir Ddinbych
Denbigh, Wrexham, Ruthin, Abergele, Llangollen and surrounding villages
Flintshire/Sir Fflint
Mold, Flint, Rhyl, Prestatyn, Connah's Quay, Holywell, Buckley, St Asaph and surrounding villages
Glamorgan/Morgannwg
Cardiff, Swansea, Merthyr Tydfil, Barry, Caerphilly, Bridgend, Neath, Pontypridd and surrounding villages
Merioneth/Meirionnydd
Dolgellau, Bala, Tywyn, Blaenau Ffestiniog, Barmouth, Harlech and surrounding villages
Monmouthshire/Sir Fynwy
Monmouth, Newport, Blackwood, Cwmbran, Abergavenny, Chepstow, Tredegar and surrounding villages
Montgomeryshire/Sir Drefaldwyn
Montgomery, Newtown, Welshpool, Machynlleth, Llanidloes and surrounding villages
Pembrokeshire/Sir Benfro
Pembroke, Milford Haven, Haverfordwest, Fishguard, Tenby, St David's and surrounding villages
Radnorshire/Sir Faesyfed
Presteigne, Llandrindod Wells, Knighton, Rhayader, New Radnor and surrounding villages
NORTHERN IRELAND
County Antrim
Antrim, Ballycastle, Ballyclare, Ballymena, Ballymoney, Carrickfergus, Greenisland, Larne, Merville Garden Village, Newtownabbey, Portrush, Randalstown and surrounding villages
County Armagh
Armagh, Craigavon, Lurgan, Portadown and surrounding villages
County Down
Ballynahinch, Banbridge, Carryduff, Comber, Donaghadee, Dromore, County Down, Dundonald, Holywood, Kilkeel, Newcastle, Warrenpoint and surrounding villages
County Fermanagh
Enniskillen and surrounding villages
County Londonderry
Coleraine, Limavady, Maghera, Magherafelt, Portstewart and surrounding villages
County Tyrone
Cookstown, Strabane and surrounding villages
  • Your in good hands

    You may have already seen our logo branded van and driver going up and down the country. This is a unique service that we provide to our customers.

  • When will my machine be repaired?

    Here at Sage Repairs we work hard. 7 days a week, 12 hours a day, in fact we have only been closed for two days during the past year. We pride ourselves on our high level of service and full warranty on every part we repair or replace.

  • Our driver is the real Deal

    Last Summer our driver was stuck in traffic on the M20 in Kent for 16 hours. He continued with his work and delivered our customers' coffee machines in Deal, Kent.

  • No Quibble Warranty

    We guarantee all newly fitted replacement parts in your machine for 6 months giving you complete peace of mind.